This policy was last updated on the 2nd of March 2022
Who We Are?
Registered Office: 115 Bath Street, Glasgow, Scotland, G2 2SZ
Company number: SC639673
If you have any questions about the use of information you provide to us, or about the
privacy settings on your account, please contact our security team direct on:
Or contact our customer helpline.
PayEat LTD (“us”, “we”, or “our”) operates www.payeat.co.uk (our website). This page is in
relation to the policies we have regarding the use, collection and disclosure of Personal
Information we receive from the users of our website.
Returns and Chargebacks
Online payments made using PayEat on any of our partner websites will be handled by PayEat
Payments made through PayEat LTD will appear on your statement as PAY EAT.
For refunds, charge backs or disputes for online orders please contact the business you
placed an order from, they should be able to help you refund and resolve any issues that you
It can take 5-10 days for any refunds processed to appear on your bank statement.
If the business, you placed an order with is unable to help you with a refund then you are
able to use the above information to contact us and we will open a dispute with the business
regarding your order.
Please note; failed payments may still appear on your bank statement however you will be
reimbursed by your own bank in due course.